Refund Policy for Ticket (Pass) Holders

If you have purchased advanced entry tickets (passes) for the Chicago Pipe Show, the following refund policies are available:

  • Before 11 March 2024: 100% refund
  • Between March 11 and March 31, 2024: 50 % refund
  • After 31 March 2024: No refunds will be issued. 

To request a refund, please contact the show organizers by email.

Refund Policy for Table Vendors

If you have purchased a table for the Chicago Pipe Show, the following refund policies are available:

  • Before or on April 9 2024: 100% refund
  • After April 9 2024: No refunds but you can request a full table credit for the following year’s show.

Please contact the show organizers by email (found on your Zeffy email receipt) and provide your name and reason for cancellation.

Smoking Tent

Smoking Tent Age Restrictions

You must be at least 21 years old and possess a valid show badge to enter the smoking tent. No minors are allowed inside the smoking tent, even if accompanied by an adult. The show organizers reserve the right to refuse entry to anyone who does not meet or can not prove the age requirement.

Alcohol in the Smoking Tent

While our primary goal is to ensure everyone enjoys the Chicago Pipe Show, we kindly request attendees refrain from bringing their own alcohol into the smoking tent. This is in compliance with the hotel’s rules and regulations. For your convenience, the hotel bar is located nearby, making it an ideal place to purchase your drinks.

Cannabis in the Smoking Tent

To ensure a pleasant experience for pipe tobacco smokers who appreciate the distinct aroma of their chosen blend, cannabis smoking is not permitted within the tent.

Exhibition Hall

Minors are allowed in the exhibition hall if accompanied by an adult with a valid badge. We welcome all pipe enthusiasts to come and enjoy the exhibition hall with their families.

Code of Conduct

The Chicago Pipe Show is a friendly and respectful gathering of pipe enthusiasts. We are committed to providing a safe and welcoming environment for all attendees. We expect all attendees to behave in a courteous and civil manner towards each other, the exhibitors, the staff, and the venue.  

Attendees are expected to refrain from engaging in any behavior that is disruptive, harassing, or threatening to others. This includes, but is not limited to, verbal or physical abuse, intimidation, or discrimination based on race, gender, sexual orientation, religion, or any other personal characteristic.

Attendees are also expected to refrain from overindulging in the consumption of alcohol or any other intoxicating substances to the point of impairment. Any attendee who appears to be intoxicated and causing a disturbance may be asked to leave the event.

Failure to comply with this code of conduct may result in expulsion from the event without a refund.

If you experience or witness any behavior that violates this code of conduct, please report it immediately to a member of the event staff.